If you’re not on Instagram, Twitter, Facebook, or other social media sites —and believe it or not, many people are not!—you may be missing out on some very important conversations. Some of these conversations may be about you!
When we worked with a client recently, we did some quick online research, and they were shocked to find how many discussions about their product, relative to their competitors’ products, were taking place.
Some were good, some were not. Continue reading “Your Customers are Talking About You. Do You Know What They’re Saying?”