Don’t Assume Your Customers Know What You, or “Everybody,” Knows!

“You don’t pay unless we win!”

That’s the compelling marketing claim made by a large and very successful law firm. If you’re a consumer thinking about suing someone—an individual or a company—for a loss or injury you’ve received, such a no-risk offer would be compelling indeed.

But here’s the thing. Continue reading “Don’t Assume Your Customers Know What You, or “Everybody,” Knows!”

The Early Bird Gets Better Sales Results

Sometimes it can be the smallest of things that leads to a lost opportunity from a marketing or sales perspective. Small things that can, I think, be easily corrected.

I had a personal example of this recently while working on a proposal for a branding project. I needed to gather some price information for some elements of the project. In two cases, I contacted two different individuals, asking for some estimates. In each of these cases, one of the people got back to me right away—the other, not at all. Continue reading “The Early Bird Gets Better Sales Results”

First Step in Beating the Competition? Figuring Who They Are!

Customer reviews, client reviews, best PR firm, public relations, content marketingIdentifying the key benefits that answer the question of WIIFM (“What’s in it for me?”) for your customers and prospects, the first step in writing compelling copy. The second is positioning what you have to offer relative to what your competition has to offer.

In considering your competition you need to Continue reading “First Step in Beating the Competition? Figuring Who They Are!”

Marketers Must Have Good Products But Sometimes Good Isn’t Good Enough

Not many people remember a product called Zima, and that’s the point of this post. As a marketing professional, I’ve always been interested in new product introductions and advertising campaigns in general— how well do they work? how long do they “run” (suggesting that the positive effects are continuing to produce results or, if nothing else, that the agency and client haven’t “pulled the plug” prematurely).

In addition, as someone who is not a “beer drinker,” I was interested several years ago when a new product was introduced—Zima—a beer-based beverage that was supposed to be light and refreshing. Hmm. Sounded interesting. The campaign was extensive, attention-getting, and effective—to a degree. It raised awareness. It generated preference (at least initially). All was good. Right? Wrong. Continue reading “Marketers Must Have Good Products But Sometimes Good Isn’t Good Enough”

Tesla Charging Stations: Real-World Example of Barriers to Entry

by Justin Grensing, Esq., MBA

 

Tesla, the electronic vehicle (EV) company headed by high-profile billionaire Elon Musk, is a fascinating organization in many ways. The media has recently been excited about the company’s back-to-back quarterly profits. Despite the company operating in the red for so long, observers love to root for the revolutionary company. It’s also interesting to look at Tesla from a business strategy standpoint. For example, Tesla is widely recognized for the way it generates intense customer loyalty. Continue reading “Tesla Charging Stations: Real-World Example of Barriers to Entry”