Many of you have probably been at goal-setting seminars or workshops where the leader will pose a question like: “Would you like to make more money?,” and, of course, everybody nods or raises their hand. Then the leader will approach a workshop participant and Continue reading ““More” is Not a Good Marketing Goal. Why Specificity Matters.”
Tag: market analysis
Avoiding Paralysis by Analysis: How Much Research Do You Really Need To Do?
Moving forward with communication tactics without a good understanding of the target audience, their current attitudes and beliefs, and the drivers that might lead them to positive action relative to your product or service is never a good idea.
On the other hand, many companies—particularly small companies—don’t have the time or resources to invest in expensive research activities.
It’s a conundrum—but one that can be addressed Continue reading “Avoiding Paralysis by Analysis: How Much Research Do You Really Need To Do?”
Unless Your Customers Are Like You, You Shouldn’t Treat Them Like They Are
Over the years I’ve noticed a dangerous tendency—among myself and others—to assume that we “know” our customers, or target customers. Because we think or believe something, we assume that—of course!—others think or believe as we do. They don’t.
This was driven home to me a while ago as my husband was watching the MLB All-Star Game.
“Great!” I said—”this must mean the baseball season is over!” No, he assured me — only halfway over; still about 80 games to go. “Good grief! Who in the world wants to watch that much baseball?!! How can the networks possibly afford to keep broadcasting these things?!?!?!”
And then it hit me. Continue reading “Unless Your Customers Are Like You, You Shouldn’t Treat Them Like They Are”
How Does Your Web Site Stack Up?
The yin/yang of the 21st century marketplace is that consumers can find, and form impressions of, you online without ever having to encounter you either face-to-face or voice-to-voice.
That can be a good thing if, through those encounters that you may never physically take part in, their impressions are positive. It can be a very bad thing if they’re not. And, sadly, you may never know the difference.
We were working with a client recently on a web site analysis. Through that process we: Continue reading “How Does Your Web Site Stack Up?”