In a digital world, traditional communication skills are in high demand
While generative AI (GenAI) tools like ChatGPT, Claude, Perplexity, and others are becoming increasingly prevalent in workplaces of all kinds, employees are finding that soft skills like communication are becoming more important and more valued than ever.
It’s not just new employees who are looking for help developing these skills; seasoned workers are as well. I’m frequently asked by audiences of all ages and types what I believe are the top communication skills that can position people for success.
Here are my top five. They’re not newly important. They’re evergreen. Master them and you’ll position yourself for success in whatever field you’re in.
Top 5 Communication Skills
Continue reading “5 Key Communication Skills for Career Success”
I gave a presentation on employee communications recently to a group of about 80 HR people representing about 60 different organizations. I asked the group, through a show of hands, to indicate how many had an internal communication plan. None. Wow. Conversely, a majority of the group had 
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I’m often surprised that the most overlooked audience, when it comes to communicating with key constituents, is the internal or employee audience. Companies are generally pretty good about recognizing that they need to communicate with customers and prospects, but employees tend to be an afterthought. This may be because of the assumption that since employees are part of the organization they somehow “know” what’s going on. After all, it was in the newsletter or on Slack, wasn’t it? The fact of the matter, though, is that companies can’t leave it to chance that employees are paying attention to the messages they’re sending, or that they understand which are the 
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