Back in October, 2009, I proposed an article on “Do You Really Need a Web Site” to some editors I work with, but the idea didn’t really seem to have traction. Today, though, it’s a topic I hear people talking about more and more, with Continue reading “Do You Really Need a Web Site?”
Category: Marketing Communication
When Communicating With Customers Use Common Language!
Recently I’ve received a series of email notices from a cloud-based software provider that offers a service I use. (I’m not going to mention their name, because I don’t want to suddenly begin receiving even *more* difficult-to-interpret messages from them.) Suffice it to say they’re a good company, a big company and one that has become a leader in their area of service. Continue reading “When Communicating With Customers Use Common Language!”
Which Department “Owns” Social Media?
I participate in a number of online forums that cover various communication issues and a question that invariably comes up is “what department should ‘own’ social media”?
It’s a legitimate question and, as a former corporate communication/marketing director, I definitely “get” turf wars. But, while I tend to believe that all organizational communication should be managed through a single channel to ensure consistency and effective brand management, “owning” social media Continue reading “Which Department “Owns” Social Media?”
Tips for Choosing an Ad Agency
There comes a point in the life cycle of many businesses when advertising needs outgrow the “homespun” and it’s time to call upon the services of a professional agency. When you’ve reached this point, whether you’re looking for a partner to help you implement a major campaign, or a “boutique” agency to focus on just one marketing niche, you want to make sure that the choice you make is a sound one. Continue reading “Tips for Choosing an Ad Agency”
Should You Be Using Social Media?
This is a question that is on the minds of many these days. You can’t turn on the television or radio, open a newspaper or talk to a colleague, friend or family member without *someone* talking about “social media” – Twitter, Facebook, LinkedIn, etc.
Not surprisingly, these discussions lead to thoughts of: “Am I missing out?” “Is my business missing out? Well, maybe. But… Continue reading “Should You Be Using Social Media?”
