I monitor a variety of online forums and recently was engaged in a thread that addressed the question of whether PR (public relations) is still relevant. I was surprised by the question because, in my opinion, PR is more relevant today than ever and is rapidly supplanting the value of advertising.
The difference between the two: Continue reading “Does PR Matter in the Internet Age? Duh!”
I work regularly with businesses, and independent consultants, on their marketing communication strategies, including social media strategies. The first two key points I address with my clients (whether for traditional or online media) are: Continue reading “Are Your Social Media Efforts Addressing the Right Questions?”
I was recently interviewed by a journalist for a piece for a business trade publication on the common mistakes made by businesses when using social media. It’s a great topic and one that could easily be expanded to the broad range of communication tools in general because the same types of mistakes occur in old as in new media.
Focusing specifically on new media– in this case social media– though, I shared with the reporter some of the common missteps I see Continue reading “Social Media Mistakes that Businesses Make”
A recent survey by VerticalResponse, a marketing software company indicates that while 90 percent of small businesses are on Facebook and 70 percent on Twitter, they’re not as eager to embrace social media sites like LinkedIn (only 4 percent!), Google+ (3 percent) or Pinterest (1 percent). Wow! (An infographic provides more detail.)
Personally, I’m a huge fan of LinkedIn, find Pinterest to be a very interesting concept (and have an article coming out soon in EContent about some unique ways content providers are using Pinterest), and don’t really “get” Google+, but my personal opinions really don’t matter here and, IMO, neither do these survey results. Continue reading “Small Businesses Avoiding LinkedIn, Google+ and Pinterest: Are They Missing Out?”
LinkedIn initially gained popularity as a tool for job seekers and it remains a popular go-to source of candidates for recruiters and HR professionals. But businesses, large and small, and business people in a variety of professions are also finding LinkedIn to be a great networking tool and an opportunity to do business development across a much wider market area than ever before.
I’ve used LinkedIn for some time and have to confess that Continue reading “The Benefits of LinkedIn for Business Development”
As hard as it may be to believe, not everybody is engaged in social media these days. And, even those who have profiles established on sites like Facebook, LinkedIn and Twitter may not be active participants and, importantly, may not be seeing your communications, regardless of how frequently you post or how brilliant your insights are.
In my work as a marketing communication consultant I work with clients regularly to assess and improve their communications, including online communications. The first area of discussion Continue reading “Connecting With Your Audiences Through Social Media”
I spent my first 10 years in the field of direct marketing which, at that time, was very measurable compared to other forms of advertising. Today, online marketing allows marketers to gather even better and more immediate results on how they’re doing. Surprisingly, though, (at least to me) there are still a number of organizations–large and small–that are not using analytics to evaluate how they are doing in terms of connecting with, engaging and influencing their target audiences. And, in some cases, they are not acting on the information they attain.
Continue reading “Are You Listening to — and Learning From — Your Web and Social Media Analytics?”
Contrary to popular belief not everybody is engaged in social media. In fact, recent Pew research reveals some surprising statistics about the level of engagement among various market segments. While their research suggests that 50 percent of adults do use social media, fully 50 percent do not. You may be among the non-engaged and, if you are, Continue reading “Overcoming Your Fears of Social Media”
Social media is top of mind for most of us today with the big question being: “how can I use social media effectively?” It’s unfortunately not an easy question to answer and, in truth, probably no different than asking: “how can I communicate effectively,” in general. The list of do’s and don’ts could go on and on and on…
I write and speak frequently about social media issues, work with clients on their social media efforts and experiment with my own social media accounts and tools to try to get an indication of what works and what doesn’t. Some key points that I’ve discovered and that I often share with clients and other audiences: Continue reading “Engaging Your Audience Through Social Media”
Anybody who has ever observed people–usually, but not always, teenagers–standing together, yet communicating via text messaging can recognize that sometimes technology is overused. Whether email, social media, texting or the use of mobile devices, the downfall of these practices is to minimize face-to-face or voice-to-voice contact which can be a definite drawback. In business settings, studies consistently indicate Continue reading “Are We Over-Relying on Technology for Interpersonal Communications?”
