Caution: Don’t Let External Audiences Kidnap Your Brand!

A fundamental principle ibrand management, building a brand, brand management, corporate branding, corporate rebranding, reputation managementn the world of marketing is that an organization does not control its brand. This may seem counterintuitive at first, but the truth is that the market, your current and potential customers, and consumers define your brand. You can try to influence your brand through your marketing communication efforts but, ultimately, no business can fully control the perceptions of the masses.

This is a lesson that athletic shoe company New Balance recently learned — and is still learning — the hard way. Continue reading “Caution: Don’t Let External Audiences Kidnap Your Brand!”

Two Must-Haves for a Strong Employer Brand

Big conference roomWhen we talk about branding, we focus a lot on an organization’s corporate image, the impression the market has about its service, the quality of its leaders and key or, if a service organization, the personal touch its employees provide. These are certainly important areas of focus for branding; however, in a service-driven marketplace, employers are becoming more and more aware of the importance of human capital. From senior leaders to front line employees, organizations need to attract the best and brightest to remain competitive for the long run. There are plenty of strategies and tips for effective employer branding, but here we focus on two: Continue reading “Two Must-Haves for a Strong Employer Brand”

5 Steps to a Strong Employer Brand

executing your strategic plan, strategic planning, strategic communicationWe’ve written previously about the importance of employer branding and why consistency and coordination between the marketing arm and the HR arm are crucial to ensure alignment. In this post, we’re going to look at a practical, step-by-step approach to building that brand by applying some fundamental branding tips in the context of employer branding.

Generally, in working with organizations on these types of projects, the steps are: Continue reading “5 Steps to a Strong Employer Brand”

Harnessing the Power of Your Authentic Brand Identity

branding, brand management, managing your brand, brand identity, brand audit, brand managementWe spend so much of our time helping companies develop and strengthen their brands that we almost take it for granted that a brand is one of the most important elements of any organization, product or individual. However, we realize that many companies don’t understand or appreciate the importance of a brand, especially when it comes to spending decisions. So, every once in a while, we like to take a step back to remind our audience why a brand is important in the first place. Continue reading “Harnessing the Power of Your Authentic Brand Identity”

Content Marketing: Developing Your Brand With Consistency and Regularity

content marketing, building thought leadership, becoming a though leader, strategic communications, brand managementFor a small business or a new startup, marketing can be a real challenge. It’s not just the financial aspect; it’s also finding the right channels to get your brand in front of the potential customers you’re after. While some businesses have found success in outlandish publicity stunts, we don’t recommend such a dramatic approach. Continue reading “Content Marketing: Developing Your Brand With Consistency and Regularity”

A Step-by-Step Process for Evaluating Your Employer Brand

Group of diverse people against white backgroundIn a previous blog post, we talked about the importance of employer branding and why consistency and coordination between the marketing arm and the human resources arm are crucial. In this post, we’re going to look at a practical, step-by-step approach to building that brand by applying some fundamental branding tips to the employer branding context.

Generally, in working with organizations on these types of projects, there are five steps: Continue reading “A Step-by-Step Process for Evaluating Your Employer Brand”

Maximizing the Impact of Your Employer Brand: Yes, You Have One!

MentorWhen we talk about branding, we focus a lot on a company’s corporate image: the impression the market has about its products or how its audience views its services. These are certainly important areas of focus for branding. One area that often gets overlooked, though, is the employer brand: how do current and potential employees view your organization?

Why does it matter? For a couple of reasons: Continue reading “Maximizing the Impact of Your Employer Brand: Yes, You Have One!”

What the Olympic Committee and Entrepreneur Media Have in Common

Olympics, Olympic, Olympians, Olympic athlete, Olympic athletes, Rio, Rio de Janeiro, #Rio2016, #TeamUSAHow do you get so big, and so powerful, that you can tell other big and powerful organizations what they can and can’t say—and prohibit them from using very commonly used words and phrases? The Olympic Committee’s ban on non-sponsor brands ostensibly does just that as ESPN recently reported. They’re even banning non-sponsors from using the hashtags #Rio2016 and #TeamUSA. (Sheesh; hope I don’t get in trouble for that—I’m not an official sponsor, after all.) Those aren’t the only usages that are being banned though. According to a Mashable article, other banned words include “Rio” and “Rio de Janeiro.” Huh? Continue reading “What the Olympic Committee and Entrepreneur Media Have in Common”

In Marketing—Of Any Kind—It Pays to Be Consistent!

BrandWhat do your Facebook page, your primary business website, your Twitter feed and your direct mailing materials have in common? Hopefully it’s a lot of things, and not just the fact that they are part of your content marketing and branding strategies. Although these are all different media, it’s important to make sure that your branding standards are both consistent across all social channels, and in alignment with your corporate website and overall branding guidelines. Continue reading “In Marketing—Of Any Kind—It Pays to Be Consistent!”

Sometimes You Really Shouldn’t Connect With Your Audience

Most of the time I exhort the audiences I speak to—students, clients, conference attendees–to identify, analyze and work hard to connect with their various audiences. It’s Marketing 101 and, generally, it makes good sense. But, I recently came across an example of when connecting with your audience might be at cross-purposes with an organization’s mission or brand. Continue reading “Sometimes You Really Shouldn’t Connect With Your Audience”