Tag: ContentWriting

The Content Marketing Metrics That Actually Matter (And the Ones to Ignore)

The goal isn’t to track everything. It’s to track the right things—consistently, in a way that informs decisions.

Most content marketers are measuring the wrong things. Here’s how to tell the difference.

By Linda Pophal, MA, SPHR · Strategic Communications, LLC

Content marketing metrics are the quantitative and qualitative measures used to evaluate whether a content program is achieving its intended business objectives. They include audience growth, lead generation, search visibility, and revenue attribution. The distinction between meaningful metrics and vanity metrics is critical: vanity metrics (page views, social media likes, follower counts) may look impressive but reveal little about business impact, while meaningful metrics connect content activity directly to outcomes that matter to the organization.

Every content marketer I’ve worked with has felt the pull of the vanity metric. The blog post that got 2,000 views. The LinkedIn post with 150 likes. The social media following that crossed a round number.

These numbers feel like progress. They’re easy to report. But they’re often meaningless.

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The Art of the Interview: How to Get Better Stories from Subject Matter Experts

One of the most valuable things I brought from journalism to content marketing wasn’t a writing technique or a structural framework. It was the interview.

The best content doesn’t come from what you know. It comes from what you’re able to draw out of the people who do.

By Linda Pophal, MA, SPHR · Strategic Communications, LLC

Interviewing subject matter experts for content marketing is the practice of conducting structured conversations with domain specialists like executives, practitioners, researchers, or clients to gather original insights, stories, and perspectives that form the foundation of high-quality written content.

Done well, the expert interview is the single most powerful tool available to content marketers for producing material that is genuinely authoritative and distinctively voiced.

And, it’s impossible for AI to replicate.

 

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What Old-School Journalism Still Teaches Modern Content Marketing

The principles of good journalism: they were developed to solve problems that have never gone away.

The fundamentals haven’t changed. They’ve just been forgotten.

By Linda Pophal, MA, SPHR · Strategic Communications, LLC 

Journalism principles in content marketing refers to the application of foundational reporting and editorial practices—including the inverted pyramid structure, the five W’s framework, source attribution, clarity-first writing, and the commitment to factual accuracy—to the creation of marketing content. These principles, developed over more than a century of professional journalism, produce content that is more credible, more readable, and more likely to be cited by both human editors and AI search systems than content that lacks them.

My background in journalism—the discipline of it, the habits it instilled, the standards it held me to—is probably the single most valuable thing I bring to content marketing work. And it’s something I find myself returning to constantly as I watch the content landscape evolve.

Because here’s the thing about the principles of good journalism:

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The Human Touch: What Content Creators Can’t Outsource

AI-generated content is often dull, repetitive, and prone to inaccuracies.

AI is a powerful content tool. It’s not a content strategist, a storyteller, or a brand voice. Here’s the distinction that matters.

By Linda Pophal, MA, SPHR, Strategic Communications, LLC

Human content creation is the development of original content drawing on lived experiences, domain expertise, audience empathy and understanding, and brand judgment. These are human capabilities that AI tools can approximate but not replicate.

Yes, generative AI (GenAI) has great value and application for content creators. But it’s not a replacement. As GenAI is used more and more in the content production and distribution process it’s important to understand where it’s best applied—and where humans still have an important and unique role to play.

I’ve been writing since I was a child and writing for publication since I was 18. I’ve seen a lot of changes over the years. Most recently, of course, the rapid advancement of GenAI and tools like ChatGPT, Perplexity, and Claude (my current favorite).

GenAI does have a place

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