I love a new year. Although I realize that, technically, every day is the beginning of a new year, there’s something about the New Year that makes me both reflective and optimistic about what lies ahead. As a pretty goal-oriented person, I enjoy the process of looking back, learning, and looking forward. It’s the basis of strategic planning, after all, a personal passion of mine. Each year I spend time to commit my goals to writing and I track my progress throughout the year. I don’t achieve every goal, but I do belief that I’m more effective than I would be if I didn’t take the time to plan. I had some great successes in 2012 and a lot of very rewarding experiences–both personally and professionally. But there’s always room for improvement and, regardless of what I achieve, I always want to achieve more. So, in 2013, there are a number of things I’d like to do better: Continue reading “What I’d Like To Do Better in 2013: New Year’s Resolutions”
Category: Strategic Communications
Does PR Matter in the Internet Age? Duh!
I monitor a variety of online forums and recently was engaged in a thread that addressed the question of whether PR (public relations) is still relevant. I was surprised by the question because, in my opinion, PR is more relevant today than ever and is rapidly supplanting the value of advertising.
The difference between the two: Continue reading “Does PR Matter in the Internet Age? Duh!”
Are Your Social Media Efforts Addressing the Right Questions?
I work regularly with businesses, and independent consultants, on their marketing communication strategies, including social media strategies. The first two key points I address with my clients (whether for traditional or online media) are: Continue reading “Are Your Social Media Efforts Addressing the Right Questions?”
Social Media Mistakes that Businesses Make
I was recently interviewed by a journalist for a piece for a business trade publication on the common mistakes made by businesses when using social media. It’s a great topic and one that could easily be expanded to the broad range of communication tools in general because the same types of mistakes occur in old as in new media.
Focusing specifically on new media– in this case social media– though, I shared with the reporter some of the common missteps I see Continue reading “Social Media Mistakes that Businesses Make”
Small Businesses Avoiding LinkedIn, Google+ and Pinterest: Are They Missing Out?
A recent survey by VerticalResponse, a marketing software company indicates that while 90 percent of small businesses are on Facebook and 70 percent on Twitter, they’re not as eager to embrace social media sites like LinkedIn (only 4 percent!), Google+ (3 percent) or Pinterest (1 percent). Wow! (An infographic provides more detail.)
Personally, I’m a huge fan of LinkedIn, find Pinterest to be a very interesting concept (and have an article coming out soon in EContent about some unique ways content providers are using Pinterest), and don’t really “get” Google+, but my personal opinions really don’t matter here and, IMO, neither do these survey results. Continue reading “Small Businesses Avoiding LinkedIn, Google+ and Pinterest: Are They Missing Out?”
Change Management: A Business Challenge That Can Be Overcome Through Open Communication
Every organization goes through change. Every individual goes through change. Some manage change more effectively than others. Why? I think there are a couple of reasons. Those who are most effective at managing change–whether individuals or organizations–recognize: Continue reading “Change Management: A Business Challenge That Can Be Overcome Through Open Communication”
Connecting With Your Audiences Through Social Media
As hard as it may be to believe, not everybody is engaged in social media these days. And, even those who have profiles established on sites like Facebook, LinkedIn and Twitter may not be active participants and, importantly, may not be seeing your communications, regardless of how frequently you post or how brilliant your insights are.
In my work as a marketing communication consultant I work with clients regularly to assess and improve their communications, including online communications. The first area of discussion Continue reading “Connecting With Your Audiences Through Social Media”
Don’t Hold Back on Employee Communications
As I work with different organizations I’m struck by the variation in their approaches to communicating with employees. Having worked in director of corporate communications roles for several years in some very large companies, my bias is toward communicating more not less. And, I’ve been fortunate that the companies I’ve worked for have been very open, transparent and honest with their employees.
Not all employers take that approach, however, and it’s not a place Continue reading “Don’t Hold Back on Employee Communications”
Take the Time to Plan!
In the interest of full disclosure, I’ll reveal a personal “pet peeve” right up front. I have a strong negative reaction any time I’m approached by someone – colleague, client, prospective client, etc. – who says: “Let’s do…” without having taken the time to develop a plan (even a very quick and abbreviated plan) to help them determine whether the thing they wish to do makes sense within some larger context.
Here’s a 10-step process to developing communication/marketing plans that will provide you with the direction you need.
How to Meet Senior Managers’ Expectations for Corporate Communications
What are senior managers across the globe and across multiple industries concerned about these days? Reputation. So says a recent study conducted by Spencer Stuart and Weber Shandwick. Not surprising given the hit that many companies have taken over recent years in terms of their reputation, credibility and trust among consumers. So what are senior leaders’ expectations of the communications function according to the study? Continue reading “How to Meet Senior Managers’ Expectations for Corporate Communications”