
Everyone says ‘be authentic.’ Almost nobody explains what that actually means—or how to do it consistently.
By Linda Pophal, MA, SPHR · Strategic Communications, LLC
Authentic content marketing is the practice of creating content that genuinely reflects your organization’s real perspective, earned expertise, and distinctive voice—rather than content optimized to appear credible, sound authoritative, or match what competitors are publishing. It’s grounded in what you actually believe, what you’ve actually experienced, and what you genuinely understand about your audience—not in what performs well in the abstract.
Authentic, admittedly, is one of the most overused words in marketing. It’s also one of the most important and consistently misunderstood.
When most brands say they want to be ‘more authentic,’ what they usually mean is: they want to seem more relatable. More human. Less corporate.
Those are reasonable goals. But that’s not really authenticity.
Continue reading “The Freedom to Be Real: Why Authenticity Is Your Best Content Strategy”


A recent LinkedIn question resonated with me—”Why don’t people like to talk about pricing UPFRONT?” Why indeed?
Does market share matter? It’s an old argument I had a number of years ago with an organization I worked for. They were very focused on market share. I didn’t think they needed to be. That focus, I felt, kept us from pursuing other marketing objectives that IMO would have been more meaningful.
A prospective client contacted us recently wanting to produce a white paper to serve as a promotional tool. The white paper needed to include: a focus on the new national campaign theme, a focus on the new local campaign theme, a focus on the areas served, a focus on the organization’s new direction for the coming year, a focus on…OK, hopefully, you get the point.
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One of the things I really love about the work I do is the ability to stay continually connected with clients and experts in a number of areas, especially traditional and digital marketing. Technology and competitive forces have caused change to be constant and rapid. Over the past year, especially, the pandemic has prompted a wide range of changes across all industries and areas of professional practice.